MISSION
In a globalized and competitive context, Tomaz do Douro creates differentiated value propositions, focusing on the quality of its products, customer service, and Human Capital. In pursuit of excellence in both its business model and customer service, it invests in human capital, identifies the strengths of its people, and develops them to maximize results and individual and organizational well-being, with a commitment to promoting gender equality.
Our mission, the reason for our existence, and our fundamental role in society is to be the most prominent maritime tourism and hospitality company in the region: the first choice for customers and team members.
VISION
To be recognized as a benchmark of unparalleled quality in the maritime tourism sector, enhancing the visibility of the tourist destination.
VALUES
- Respect, courtesy, and transparency in our relationships with all internal and external stakeholders;
- Team spirit, essential for the success of the company;
- Ambition in setting performance goals;
- Accuracy and seriousness in the development of activities that ensure the achievement of our vision;
- Commitment to gender equality, meaning equality for women and men;
- Humility both in serving and in asking;
- Versatility and proactivity in responding to customers;
- Quality and excellence in delivering our service to customers across all business areas.